What Information We Collect
This website does not collect personal information from you by itself. We have no account sign up and no contact form on this site, so simply reading our pages does not send us your name, address or phone number.
The only personal information we receive is what you choose to share with us when you call our team. That can include your name, your phone number, the address where service is needed, and details about the sewer or drain problem at your home.
How We Use Your Information
We use the details you share by phone to respond to your request, arrange a visit to your home, and carry out the sewer work you ask us to do. We also use them to follow up about that work and to keep basic records of the service we provided for you.
We do not use the information you share with us for unrelated marketing, and we do not sell your personal information to anyone. If we ever needed to use your details in a new way, we would explain that to you first.
Sharing With The Contractor Who Does The Work
To complete work at your home, we share the details needed for the job with the contractor who performs the work. That sharing is limited to what is needed to arrange and carry out your service, such as your name, address, phone number and a description of the problem.
Our website hosting provider also processes basic technical information as part of delivering this site to you, as described in the next section. We do not share your personal information with other parties for their own marketing.
Hosting Logs And Essential Cookies
Like most websites, this site is delivered by a hosting provider that keeps standard server logs. Those logs can include technical details such as your internet protocol address, the pages requested, and the date and time of a request. We use that information only to keep the site running and secure.
This website uses essential cookies only where they are needed for the site to function properly and securely. We do not use cookies on this site to build advertising profiles about you.
Correcting Or Removing Your Details
You can ask us at any time what personal details we hold about you from your calls with us. You can also ask us to correct details that are wrong or to remove your details from our records, and we will act on a verified request, subject to records we need to keep for the work we performed.
To make a request, contact us using the email address, phone number or postal address listed below. We will respond to your request and explain any next steps in plain language.